About

Words in product, with care.

I’m a senior content designer at Microsoft, focused on Microsoft OneDrive. I publish thoughtful words in product with a focus on clarity, inclusiveness, and measurable outcomes.

My background

My journey to content design began with technology consulting. Between 2006 and 2016, I wrote 200+ blog posts about SharePoint and enterprise technology. I joined Microsoft as a content developer in 2016, initially writing articles about SharePoint apps before taking responsibility for the words in the product itself.

I’m the co-author of two books published by Microsoft Press: SharePoint 2013 Inside Out and SharePoint Foundation 2010 Inside Out.

What drives my work

I believe in the power of words. Whether it’s designing UI text that guides millions of users, contributing to open-source projects like Mastodon, or exploring the capabilities of design systems like Microsoft Fluent, I’m passionate about making technology more accessible and understandable.

I hold a Certificate in User Experience Design from the Nielsen Norman Group and continue to write about content design, product design, and the intersection of technology and communication.

Hobbies

Reading and listening to books
Playing basketball, tennis, and running
Volunteering — currently on the board of the Tennis Outreach Programs (TOPs)
Writing games

My resume →